• QUESTIONS ABOUT WATER?
    Do you have questions about how to care for your home’s pipes,
    or where your water goes once it's down the drain?
    READ MORE
  • WATER CONSERVATION
    Become more environmentally conscious
    and better informed about the effect our lifestyles can have
    on the world around us.
    READ MORE
  • WHAT'S IN MY WATER?
    The best way to ensure that you are getting the highest
    quality water available is to educate yourself.
    READ MORE
  • KID'S PLACE
    We have lots of materials, information and activities
    available to help you, your family and your classmates
    learn more about how water works.
    READ MORE
Archive by tag: customerReturn
09

What’s in your water bill?

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What’s in your water bill?
Whether you receive your water bill online or have it mailed to you, you may routinely skim through it without really reviewing the information it may contain.
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| Categories: | Tags: water, bill, affordability, rate, customer, information, data, mail, electronic | View Count: (225) | Bookmark and Share
05

A vital resource at a minimal cost

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A vital resource at a minimal cost
A description of some of the rate structures water systems use.
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| Categories: | Tags: water, rate, structure, bill, customer, cost, infrastructure, wastewater, fee, affordability | View Count: (1166) | Bookmark and Share
Water utilities use robots and dogs to liven up workplace
Water utilities use innovation to improve important work conditions and reduce customer inconvenience
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| Categories: | Tags: innovation, technology, Vessel, robot, digital twin, replica, customer experience, Central Arkansas Water, Waukegan, infrastructure | View Count: (1399) | Bookmark and Share
14

The price of health, hygiene and convenience

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The price of health, hygiene and convenience
When you factor in all its health and hygiene benefits, water becomes a bargain. But there is a price to pay for the convenience of having that water flow from your faucets, showerheads and toilets on demand, every time you need it.
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| Categories: | Tags: water, rates, conservation, Plain Talk, Buried No Longer, maintenance, customers, affordability | View Count: (1177) | Bookmark and Share
12

Help lead the way to a lead-free future

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Help lead the way to a lead-free future
Establishing an inventory of lead service lines is an important step to a lead-free future.
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| Categories: | Tags: lead, service line, customer, EPA, environmental protection agency, comments, lead and copper rule | View Count: (1195) | Bookmark and Share
03

Making water and water services affordable

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Making water and water services affordable
We all know the importance of having access to safe and clean water and how vital that is to our daily life, but something we don’t always consider is the cost of that water.
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| Categories: | Tags: affordability, Buried No Longer, water rates, tiered assistance program, TAP, customer assistance program, CAP, cost of water | View Count: (2016) | Bookmark and Share